Jobs + Internships
Museum of Contemporary Craft is now accepting applications for the positions of Exhibition Attendant (deadline: October 19) and Gallery Store Associate (deadline: October 24). Applications are accepted via email only, so materials must be submitted in electronic format (.doc, .pdf, etc.). No calls, please, but inquiries via email can be directed to the appropriate parties via addresses listed in the job descriptions.
Thank you for your interest.
The Museum invites applications for the position of Exhibition Attendant (P/T, hourly).
The Exhibition Attendant will observe museum visitors and educate them on appropriately engaging with the artwork; if requested
provide interpretive services; notify Museum staff in case of emergency; help with the maintenance and cleaning of the exhibition
area; and perform related administrative tasks at the Museum of Contemporary Craft. This is a part time hourly position that reports to
the Assistant Curator / Exhibitions Coordinator.
• Represent the face of Museum of Contemporary Craft, provide excellent visitor services experiences
• Learn about the Museum’s history and each exhibition
• Observe visitors and educate them on appropriate engagement with the artwork and other Museum policies
• As requested by visitors, answer questions about the artwork and artists, create connections and relevancy between the
exhibitions and the viewers, and engage groups in discussions about craft and study of content, relay accurate information
about planned programs/events
• General exhibition maintenance: regularly clean vitrines, replace light bulbs, replace signage that has fallen
• Assure that multi-media presentations are running properly
• Contact staff if printed exhibition media needs to be refilled/replaced
• Immediately report any serious problem to staff via walkie-talkie; Log incident report form (IRF)
• Evacuate visitors and employees from the Museum as quickly as possible during emergencies
• Actively promote and sell Museum memberships to reach monthly revenue goals
• Must be on time and prepared to interact with the public at the beginning of the assigned shift
• Must be available for at least two to three shifts per week; Evenings, special events, weekends may be required
• Excellent communication skills and an outgoing personality
• Ability to interact with the general public and Museum staff in a polite and courteous manner
• Must be able to clearly communicate Museum policies and rules to the public
• Have a strong sense of responsibility and be able to follow directions
• Must be able to stand and remain alert for 3-6 hours
• Must be able to wear Museum appropriate attire
• CPR and First Aid certifications preferred
Skills to be Enhanced or Developed on the Job:
• Assist with guided tours of the galleries to individuals and groups
• Training on basic to intermediate use of Microsoft Suite
• Learn to work within a team staff environment
• Learn basics of installation and de-installation of art exhibitions
• Learn basics of proper artwork handling and collections care
To qualify as a student worker, you must be at least 18 years of age and a student who is enrolled or accepted for enrollment as a
degree or certificate seeking student taking at least a half-time academic course load and be in good standing (GPA 2.8 or above).
Applications are accepted on a rolling basis until October 19, 2015.
The Museum invites applications for the position of Gallery Associate Level 1 (P/T, hourly).
The Gallery Store Associate Level 1 is the primary contact for the public and is the face of the Gallery Store at Museum of Contemporary Craft. The position includes excellent customer service, accurate operation of Point of Sale (POS), Inventory, visual merchandising, Membership and assisting Admissions. Gallery Store Associates report directly to the Gallery Store & Admissions Director, works alongside other Gallery Store staff, Admissions staff, interns and volunteers, and assist Museum staff with various tasks and projects as needed.
● Remain consistently positive and professional at all times.
● Actively engage and greet visitors, answer questions about the work, artists and museum, process sales
● Practical knowledge of Museum’s history including current and past exhibitions
● Promote sales by actively educating the public about craft and design, processes and artists
● Assist Gallery Director in receiving and installing work in and/or delivering work to vendors or customers as needed
● Takes a proactive approach to solving problems and providing assistance
● Accurately and consistently complete shipping, special order, approval, hold and other forms
● Pack work for shipping as needed and schedule pick ups
● Employ all policies and procedures specific to the Gallery Store
● Cultivate business relationships with professional artists
● Maintain accurate databases of vendors, artists and customers
● Track and order retail and shipping supplies – boxes, bags, tissue, register tape, etc.
● Implement loss prevention practices
● With Gallery Director train, supervise and assist in evaluation of Admissions staff, interns and volunteers
● Open and close the Gallery Store as needed
● Secure open/close of Museum as needed
● Execute action plans for emergencies and disturbances.
● Immediately report any serious problem to staff and manager via walkie-talkie
● Log incident report form (IRF)
● Attend/staff occasional meetings, opening receptions and special events as needed
● Process all inventory through POS – receive new inventory, quantity adjustments for breakage or RTA, etc.
● Assist with regular rotation of inventory
● Perform quarterly inventory cycle count and annual physical inventory count
● Perform X/Z-Out store close reports
● Maintain change and balanced tills
● With Gallery Director, install and display all artwork, including special features and seasonal shows
● Maintain appearance of gallery displays & signage
● Promote a professional and clean environment in the Gallery Store
● Monitor lighting; replace/reposition bulbs as needed Admissions
● Provide support for Admissions staff and volunteers as needed
● Excellent listening skills and exceptional customer service.
● Must possess excellent interpersonal and verbal communication skills along with a positive attitude and outgoing/enthusiastic personality.
● Ability to exercise initiative and good judgment at all times.
● Ability to use tact and diplomacy when interacting with Museum constituents and when resolving issues and communicating policies
● Ability to work within a team framework and to communicate effectively
● Must be able to multi-task; position requires working on sales, visual merchandising, inventory, memberships, reports, and assisting exhibition attendants and admissions staff as needed.
● Exceptional accuracy and attention to detail.
● Ability to adapt and embrace new technologies.
● Maintain professional appearance and demeanor, adhering to Museum dress code
● Knowledge of art, contemporary craft and design, craft and design media and/or technical processes preferred, BFA in craft and design a plus
● Experience in sales, customer service and visual merchandising
● Basic cash handling/register skills
● Art handling experience preferred
● Social Media experience preferred
● Must be flexible with work schedule. Working hours include weekends, holidays, and evenings.
● Must demonstrate the ability to be discreet in managing confidential information as well as finesse in working with trustees, staff, donors, volunteers, members and visitors.
● CPR and First Aid certifications preferred
● Ability to lift 40 pounds
● Proficiency in Quickbooks Point of Sale, Microsoft Office Suite,Google Drive a plus
October 24, 2015
The Museum currently accepts internship applicants year round. Please see the following listings and direct your inquiry accordingly.
Gallery Merchandise Intern
The Gallery Store Intern will provide on-the-floor support in helping with sales, merchandising, display and researching new consignment items. This is an opportunity to gain hands-on experience working within a museum and a gallery store carrying locally, nationally, and internationally recognized artist.
- Retail or gallery experience in sales.
- Knowledge of craft processes.
- Experience in handling consignment.
- Experience with craft (making or selling) or merchandising and display is desirable.
16 hours a week (some flexibility in scheduling can be accommodated)
Course credit is available upon request for graduate and undergraduates levels.
- Resume or CV
- Cover letter
A brief response to the following questions that is no more than two pages:
1. Why are you interested in this position?
2. What makes you an ideal candidate?
3. Provide an example of a project relevant to the position
Please note that incomplete applications will not be considered.
The Museum of Contemporary Craft welcomes the support of volunteers who want to give back to the community by sharing their time and energy. Volunteers are accepted on a rolling basis as needed.